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How to use this site

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Selecting an Area of interest  

Type a street, town or postcode in one of the boxes and then press the 'Search' button to start the information search.

You can type partial names of towns or streets if you do not know them in full. Postcodes, however, must be provided in full.

Press the 'Search' button to start the search for the location of your choice.

If the details you provide match more than one entry in our database, the result of your search will be presented in a table with all the results. You can select the correct location from this table by clicking on the corresponding entry. Doing so will take you to new page with a map showing your location of interest.

If your search produces only one match, you will be automatically taken to a new page containing the map showing your area of interest. You can also use the map to find other information such as the councillor in your area of interest, nearest facilities, services or where you can also report problems in your area.

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Using the map to search for information  

Zoom in and out of the map by selecting the corresponding zoom option and then clicking on the larger map. To select a zoom option, click on the circle next to 'Zoom In' or 'Zoom Out'. You will know the correct option is selected if the circle appears filled in.

Centre the map at the location of your choice by selecting the 'Centre the map at' option and then clicking on the map. To select this option, select the circle next to 'Centre the map at'. You will know the correct option is selected if the circle appears filled in.

Identify a Councillor: Select this option as described above and then click on the larger map to find details about the councillor in the area where you clicked.

The relevant area will highlight in yellow and details about the Councillor for that location will be displayed next to the map. For an area of interest in Swindon, the District Councillor details will display. For an area of interest in Wiltshire both the District and County Councillor details will displays. These details are in the form of a link that you can choose to click on to navigate to the Councillor's website.

If you search for an Area of Interest and the details you provide produce only one match with our database, you will be taken to a page with a map and the relevant area of interest as previously explained. In addition, the Councillor details for that area will also be displayed for you.

Report a Problem: Select this option and then click on the map on the area where the problem is occuring. 

A form will be displayed on the screen which you can fill in to report a problem in detail.

Please select a problem from the list provided, describe the problem and the location where it is occuring, and fill in your details.

Finally, please press on 'Submit' below the form so it is sent to us. If at any time you wish to clear the form and start again, just press the 'Clear' button. 

Find the Nearest facility: Select this option and then click on the map to define the place where you would like to find information about facilities.

Select the maximum distance to search for facilities from the location of your choice.

Select the type of facilities you would like to find.

Finally, press on 'Start the search' to start your search for facilities. If any facilities of the type you chose are found, their details will be displayed on a list below the map. These details will include the postcode for the facility, as well as the distance to your location of interest.

Find a Service: Press this button to display a list of the information available for Wiltshire and Swindon.

Tick on one or many of the types of services available and then press on 'Refresh the Map' to display the information on the map.

See the whole county: Press this button to zoom out to the entire extent of Wiltshire and Swindon.

 

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Look out for contextual information on the top of the screen

Information about the searches you perform as well as short instructions on how to use the functionality provided by the web page will be displayed on top of the map in a green font.